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WELCOME

Getting Started with

Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.

Create Account

Register with your email to access your secure dashboard.

Instant Activation

Most services activate instantly after payment. No waiting required.

Dedicated Support

Access support tickets or chat directly from your "My Account" area.

BILLING

Billing & Payments

Accepted Methods

We accept PayPal. Orders are activated as soon as payment is confirmed.

Secure Transactions

Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.

Subscription Management

Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.

Refund Policy

If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.

SUPPORT

How Can We Help?

Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.

Email Support

Send us a detailed message and we'll get back to you as soon as possible.

Support@leadzoid.com

Service Guides

Detailed instructions for every tool we offer are listed below on this page.

Browse Guides ↓

AI Smart Forms

AI Smart Forms builds contact, quote, booking, feedback and signup forms from a sentence, scores every submission, summarizes it and sends the first reply for you. Open it any time at shop.leadzoid.com/forms.

Open Your Dashboard

From your client portal, click AI Smart Forms in the apps menu or the Access button on your services page, or go to shop.leadzoid.com/forms. Confirm your business details first; the forms and replies use them.

Build Your First Form

Click New form, describe what you need in a sentence (for example "a quote request form for my plumbing company") and click Build my form. The AI picks the fields, writes the labels and the thank-you message. Or pick a type to start from a template and add fields by hand.

Check the Fields

Open any field to change its label, type, placeholder, help text and whether it is required. Use Improve this form to have the AI tidy up labels and suggest missing fields; Undo brings the old version back.

Save and Share

Click Save. The Share tab gives you the link, an embed code for your website, a pop-up button code and a QR code to print.

Scored and Summarized

Each submission is marked hot, warm or cold with a one-line reason and a short summary. Hot leads are emailed to you with a Hot lead subject, and texted to you if you also have Business Phone.

Instant Reply

A short personal email goes out from your business within a minute, using your Business Profile for facts. It never promises a price or a time. Turn it off per form in the AI tab, or add notes to shape it.

Your Other Apps

In the After submit tab, choose what happens: add the person to your CRM, let booking forms show real open times from Appointments, subscribe signups in Email Marketing, create a draft estimate in Invoicing for quote requests, or ask for a review after a 4 or 5 star feedback form.

Reply and Export

Open any submission to see the answers, what happened, and reply from your business. Write it for me drafts the reply. Export CSV downloads everything.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

CRM

Everyone who fills in a form becomes a contact in your CRM, with their answers and the AI summary on their timeline. Matched by email or phone so nobody is added twice.

Appointment Booking

Booking forms show your services and real open times from Appointment Booking. The booking is made for you and Appointments sends the confirmation and reminder.

Invoicing

Quote request forms with the estimate option on create a draft estimate in Invoicing with the customer and their request filled in. You add the price and send it.

Email Marketing

Forms with the subscribe option on add the person to a list called Form signups. Best for newsletter forms or any form with an agreement checkbox.

Reputation Management

When a feedback form gets 4 or 5 stars and an email was given, the customer gets a review request. Lower scores only come to you.

Business Phone

Hot leads are texted to the forwarding number on your Business Phone line, with a link to the submission.

Link in Bio

The Share tab of any form has an Add to my bio page button.

Your Website

Add your forms to your website, on a page or as a popup button. A Contact us form is made for you the first time. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

SEO Autopilot

SEO Autopilot writes new blog posts for your website every month, fixes your pages for Google, tracks your rankings and emails you a monthly report. Open it any time at shop.leadzoid.com/seo-autopilot.

Open Your Dashboard

From your client portal, click SEO Autopilot in the apps menu or the Access button on your services page, or go to shop.leadzoid.com/seo-autopilot. The setup checklist on the Dashboard walks you through everything.

Add Your Business Profile

Open Business Profile, enter your business website URL and/or paste your Google Maps business link, then click Auto-fill business details. Or choose Fill in myself to enter the details directly. Both inputs are optional; you can also find your Google business by typing its name. Review your details and click Save Changes. You can save business details without a website; SEO work starts once you add one. Your website and optional Google listing belong to one business profile shared with AI Visibility Autopilot.

Connect WordPress

Open Connect Website and click Download Plugin. In WordPress go to Plugins, Add New, Upload Plugin, choose the file and click Install Now, then Activate. The dashboard shows Connected within seconds.

Choose How Posts Go Live

In Publishing, choose to approve each post or publish automatically. Drafts are ready 3 days before their date either way.

Blog Posts

You get 4 posts a month on Autopilot or 8 on Autopilot Pro, each written for your services and city with links to your own pages, a photo and an FAQ. Edit, approve, rewrite or skip any post in Blog Posts.

Site Fixes

Each month the plugin adds missing image descriptions (alt text), improves weak page descriptions in your SEO plugin, and adds your business details for Google. Every change is listed in Site Fixes.

Rankings

Add the searches you want to rank for in Rankings. We check your Google position and Google Maps position every month.

Site Health and Reports

We check your website around the clock and email you if it goes down or your SSL certificate is about to expire. A report of everything we did arrives by email at the end of each month.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

AI Visibility Autopilot

Both apps use one business profile. The website and optional Google listing stay together; edit Business Profile in either app to update both. Both use the same WordPress plugin, so one connection covers both.

AI Reputation Management

Collect more 5-star reviews, manage every review in one inbox, respond with AI, and benchmark your reputation against competitors.

Logging In

1. Sign in through your account page and open AI Reputation Management.
2. The first time you log in, the Dashboard shows a setup checklist that walks you through each step below. It disappears once everything is done.

Adding Your Business

1. Click Locations in the sidebar, then "Add Location".
2. Choose "Find on Google" and start typing your business name — picking your listing adds the location, connects Google, and pulls in your existing reviews in one click.
3. If your business is not on Google yet, use "Add manually" and fill in your name, phone, website, and address.

Connecting Review Sources

Each location card shows three source slots: Google, Yelp, and Trustpilot.
1. Click "Connect" on a slot and search for your business — results are matched to your location's city automatically.
2. Pick your listing from the results and your reviews start syncing.
3. If a connection ever breaks, you'll get a bell alert so your review feed is never silently paused.

Dashboard Overview

The Dashboard shows your reputation at a glance: your shareable review link and QR code, a 30-day funnel summary (sent → rated → public reviews → negatives intercepted), your Reputation Score, total reviews, unread count, rating distribution, and sentiment. Use the location selector at the top to view one location or all of them — everything updates automatically.

Sending a Review Request

1. Click Collect Reviews in the sidebar.
2. Enter your customer's name and email and click "Send email invite".
3. The invite contains clickable stars — one tap takes them straight into your review funnel. If they haven't responded after a few days, one polite reminder is sent automatically.

Bulk Sending (CSV)

1. In Collect Reviews, paste a list or upload a CSV of name, email rows.
2. Invites send in batches with a live progress count, and you get a summary of sent, already-invited, unsubscribed, and invalid addresses.
3. Built-in guardrails protect your sender reputation: a daily send cap, no re-inviting the same customer within 14 days, and automatic unsubscribe handling.

Your Review Link & QR Code

Every location gets a permanent review link and QR code — find them on the Dashboard or in Collect Reviews. Share the link anywhere, download the QR for receipts, counters, or packaging, and use "Customize page" to set the theme, headline, and subtext your customers see.

Collecting From Your Website

In Collect Reviews, copy the embed snippet to put the review collector directly on your own website — it runs the same funnel as your link and QR.

How It Works

When a customer opens your review link, they pick a star rating first.
1. Happy customers (at or above your threshold) are sent on to leave a public review — on Google, Yelp, or Trustpilot if you've connected more than one.
2. Unhappy customers are shown a private feedback form instead. Their comments go only to you, so you can fix the problem before it becomes a public 1-star review. You're emailed immediately when private feedback arrives.

Setting Your Threshold & Branding

1. Go to Locations and click "Edit" on a location.
2. Choose when customers are sent to public review sites: only on 5 stars, 4+, or 3+.
3. Upload your logo and set your brand color — the funnel page and your invite emails carry your branding.

The Unified Inbox

Click Review Inbox to see every review from all connected sources in one place. Filter by location, platform, rating, sentiment, or reply status, search the text, and sort by newest, oldest, highest, or lowest. Unread reviews are badged in the sidebar; use "Mark all read" to clear them.

Replying with AI

1. Open a review and click the AI draft button — a reply is written for you in your brand voice.
2. Edit it if you like. For a Google review, click "Post to Google" and it is published right away (see the next step to set that up). For Yelp and Trustpilot, click "Copy & open" — it copies the reply and opens the review so you can paste it.
3. Once posted, the review shows your reply in the inbox with an "Edit reply" button. Editing a Google reply replaces the one that is live.

Posting Replies Straight to Google

1. Connect your Google reviews on the Locations page. Right after, a prompt offers "Sign in with Google". You can also do this later in Setup under "Reply on Google".
2. Sign in with the Google account that owns or manages your Google Business Profile. If Google shows a notice that it has not verified the app yet, choose to continue.
3. Your business shows as Ready in Setup, and Google reviews in your inbox get a "Post to Google" button.
If the Google account you used does not manage your business on Google, it is not connected — sign in with the account that does.

Approving by Email or Replying Automatically

In AI Responder, choose Auto and tick the consent box. With Google connected you then pick what happens to each new Google draft:
• Keep the draft in my Review Inbox — you post it yourself.
• Email me the draft to approve — the email has a button; you can change the wording, then post.
• Post it to Google automatically — replies go live without waiting for you, and you get an email each time.
Only reviews at or above your minimum rating are drafted, and only reviews written after you switch the option on are emailed or posted.

The AI Responder Settings

Click AI Responder to control how replies are drafted: choose Suggest (drafts on demand) or Auto (drafts qualifying new reviews automatically — never below your minimum rating without you), set your brand voice and signature, and write per-rating templates like a 5-star thank-you or a 1-2 star apology the AI adapts.

Negative Review Alerts

In Settings, set your alert email and threshold — you'll get a notification and email digest whenever a review at or below your threshold comes in.

Listings Health Check

Click Listings to audit your presence across Google, Yelp, Trustpilot, and Foursquare. You get a score out of 100, a live preview of your Google Business Profile with a completeness checklist (hours, photos, description, and more), and flags for name or ZIP mismatches across directories that can hurt local SEO. Audits refresh automatically.

Tracking Competitors

1. Click Competitors and search for a rival business on Google.
2. Their rating and review count are tracked over time and compared side-by-side with yours, so you can see exactly where you stand.

Putting Reviews on Your Website

Click Review Widgets and pick a style — grid, carousel, list, wall of love, spotlight, floating badge, inline badge, or recent-review popup. Configure the theme, minimum rating, and colors, then copy the embed code onto your site. There's no "powered by" branding on any widget.

Getting Stars in Google Search

Add the SEO rich snippet widget — it's invisible on your page but adds review schema so Google can show ⭐ star ratings next to your site in search results.

Reports

Click Reports for a client-ready reputation report over 7, 30, 90, or 365 days: new reviews, average rating, response rate, trend charts, sentiment, and highlights — with a print-optimized layout for saving as PDF.

AI Insights

Click Insights to see what customers keep mentioning: a summary, "what customers love," and "what to improve," each with counts — mined automatically from your review text.

Sharing Reviews on Social

Click Social, pick a great review, and it becomes a polished shareable image with a suggested caption. Optionally add an AI-generated background, then download the PNG and post it.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

Automatic Review Requests

Your customers get a review request when an invoice is paid (Invoicing), about 2 hours after an appointment ends (Appointment Booking) or after a booking made by your AI receptionist. Your CRM also gets an Ask for Review button. Add your business location first; the daily sending limit applies and nobody is asked twice within 14 days.

Star Rating on Answer Pages

With AI Visibility Autopilot, your star rating shows on your answer pages, for example "4.8 out of 5 stars from 37 customer reviews". It needs at least 3 reviews and a location with the same website as AI Visibility.

Your Website

Add your reviews and a Leave a review button to your website. A review grid is made for you the first time. The button needs your business location. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

Email Marketing

Send campaigns, build automations, and grow your email list.

Logging In

1. Go to shop.leadzoid.com/email.
2. Enter the email and password from your welcome email.
3. We recommend changing your password after your first login.

Setup Checklist

Your dashboard shows a setup checklist: verify your sending domain, create a contact list, add contacts, and send your first campaign. It auto-hides once all steps are complete.

Creating a Campaign

1. Go to Campaigns and click "New Campaign".
2. Enter a name, subject line, and preview text.
3. Select your verified sender domain and target contact list.
4. Choose a template or write your own HTML.
5. Click "Send Now", "Schedule", or "Save Draft".

Using Templates

15 pre-built templates are included. You can also generate custom templates with AI — just provide your industry, tone, and branding preferences.

Spam Score

Before sending, click "Check Spam Score" to analyze your subject line, content, and technical setup. Fix any flagged issues to improve deliverability.

Adding Contacts

1. Go to Contacts and click "Add Contact" to add one manually.
2. Or click "Import CSV" to upload a spreadsheet. The system auto-maps common column names.

Managing Lists

Go to Lists to create, edit, or delete contact lists. Each list has a name, description, and color label. Click a list to filter contacts by that list.

Creating an Automation

1. Go to Automations and click "New Automation".
2. Choose a trigger (e.g. contact joins list, form submitted).
3. Add steps: send email, wait, add to list, or add tag.
4. Activate the automation. It runs automatically every minute.

Verifying Your Domain

1. Go to Domains and click "Add Domain".
2. Enter your domain (e.g. yourbusiness.com).
3. Add the 3 DNS records shown (CNAME and TXT) to your domain provider.
4. Click "Verify". Green checkmarks confirm successful verification.
You must verify a domain before you can send any campaigns.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

Your Website

Add an email signup form to your website. A Join our email list form and a Website signups list are made for you the first time. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

CRM Guide

A complete customer relationship management system to organize your contacts, track companies, manage deals, and streamline your sales pipeline. Log in at shop.leadzoid.com/crm with your email and password to access contacts, companies, deals, tasks, calendar, email, AI assistant, automations, and more.

Set Up Your CRM

Enter your email address and choose a password — your CRM account will be created instantly. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your CRM is ready to use immediately. Log in at shop.leadzoid.com/crm with the email and password you chose during setup.

Full Feature List

CRM Core:

  • Contacts — Store individual contact details with full address, tags, custom fields, and activity history
  • Companies — Manage organizations with industry, revenue, employee count, and related contacts
  • Deals — Track your sales pipeline with customizable stages, drag-and-drop kanban board, and list view

Productivity:

  • Tasks — Create action items with priorities (low/medium/high/urgent), due dates, and status tracking. Automatic reminders for overdue and upcoming tasks
  • Calendar — View meetings, calls, follow-ups, deadlines, and events in monthly/weekly/daily views with color-coded event types
  • Email — Send, receive, and track emails with open tracking, conversation threading, folders (inbox/sent/drafts), templates, and auto-appended signatures

Intelligence:

  • AI Assistant — Chat with an AI that has full context of your CRM data for instant insights, summaries, and recommendations
  • Automations — Build workflows with triggers (contact added, deal stage changed, email received, task completed, tag added), conditions, and automated actions

Dashboard & Analytics:

  • Dashboard — KPIs for pipeline value, won/lost deals, win rate, conversion rate, average deal value, contact/task/email counts
  • Charts — Pipeline funnel, revenue trends (auto-grouped daily/weekly/monthly), activity breakdown
  • Date Filtering — Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or custom range
  • Period comparison with previous period change indicators
  • Print and export reports

System:

  • Settings — Profile management, password changes, email/SMTP configuration, email signature editor
  • Trash — Deleted records are kept for recovery. Restore or permanently delete from the Trash page
  • Import/Export — Bulk import contacts, companies, deals, and tasks from CSV with field mapping, duplicate detection, and preview. Export any list to CSV
  • Tags — Color-coded tag system with autocomplete suggestions across all record types
  • Notifications — In-app alerts for new emails, task deadlines, deal changes, and workflow executions

Access Your CRM Dashboard

Log in to your CRM at shop.leadzoid.com/crm. The Dashboard displays your key performance indicators, pipeline charts, revenue trends, top deals, upcoming tasks, and recent activity — all filterable by date range.

The left sidebar provides navigation organized into sections:

  • Main: Dashboard
  • CRM: Contacts, Companies, Deals
  • Productivity: Tasks, Calendar, Email
  • Intelligence: AI Assistant, Automations
  • System: Settings, Trash

Contacts

Contacts are individual people you interact with. Go to CRM > Contacts and click "Add Contact". Enter contact information:

  • Name: First Name, Last Name
  • Communication: Email, Phone, Mobile
  • Company: Link to a company record
  • Job Details: Job Title, Department
  • Address: Street, City, State, Zip, Country
  • Other: Lead Source, Tags, Notes, Custom Fields

The contacts list displays Name, Email, Phone, Company, and Created Date in a searchable, sortable table. Click any contact to open the detail panel showing full information, related deals, tasks, and activity timeline. You can add notes directly from the detail panel.

Duplicate Detection: When creating a contact, the system checks for existing records with the same email or phone and displays a warning if duplicates are found.

Bulk Actions: Select multiple contacts using checkboxes to delete in bulk. Export the full list to CSV or import contacts from a CSV file with field mapping and duplicate handling.

Companies

Companies represent organizations you do business with. Go to CRM > Companies and click "Add Company". Enter company details:

  • Overview: Name, Industry, Website, Email, Phone
  • Address: Street, City, State, Zip, Country
  • Details: Annual Revenue, Employee Count, Tags, Notes, Custom Fields

The company list is searchable by name, email, phone, and industry. Click any company to view full details, associated contacts, deals, tasks, and activity history.

Duplicate Detection: The system warns when creating companies with the same name or email as existing records.

Deals

Deals track your sales opportunities and revenue. Go to CRM > Deals to view your pipeline. Deals can be viewed in two modes:

  • Pipeline View (Kanban): Drag-and-drop deals between stages. Each column shows the deal count and total value for that stage.
  • List View: Sortable table with search, showing deal name, value, stage, contact, and expected close date.

Click any deal to open the detail panel showing value, stage (with color badge), probability, close dates, linked contact and company, description, tags, and full activity timeline with notes.

To create a deal, click "Add Deal" and enter:

  • Name, Value (supports shorthand like "50k" or "2m"), Currency
  • Stage, Probability (0-100%)
  • Contact, Company
  • Expected Close Date, Description, Tags

Default stages: Lead (10%) > Qualified (25%) > Proposal (50%) > Negotiation (75%) > Won (100%) / Lost (0%). Stages are fully customizable — change names, colors, order, and probabilities from the deal settings.

Deal Value Validation: Values are validated and formatted automatically. Shorthand notation (50k, 2m) is supported. Invalid entries show inline error messages.

Activity Logging: Stage changes and value changes are automatically logged in the deal's activity timeline.

Tasks

Go to Productivity > Tasks and click "Add Task". Enter task details:

  • Title, Description
  • Status: Pending, In Progress, Completed, Cancelled
  • Priority: Low, Medium, High, Urgent
  • Due Date/Time
  • Linked Contact, Company, or Deal

Tasks are displayed in a searchable, sortable list with status filters. Visual indicators highlight due dates:

  • Red row: Overdue tasks (shows "Overdue by X days")
  • Amber row: Tasks due today
  • Relative labels: "Due tomorrow", "Due in 3 days", etc.

Automatic Reminders: The system checks for overdue and upcoming tasks every 5 minutes and creates notifications. A toast alert appears for overdue tasks. The Dashboard overdue count is clickable to jump to your task list.

Calendar

Go to Productivity > Calendar to view all scheduled activities. Switch between monthly, weekly, and daily views. Events are color-coded by type:

  • Purple: Meetings
  • Green: Calls
  • Orange: Follow-ups
  • Red: Deadlines
  • Blue: Other

Create events directly on the calendar with title, description, start/end time, location, contact/deal association, reminders, and recurrence. An upcoming events sidebar shows your next scheduled items.

Email

Go to Productivity > Email to manage all email communications. Features include:

  • Inbox: View all received emails with conversation threading grouped by subject and contact
  • Compose: Write and send emails with subject, body, to/CC/BCC fields
  • Templates: Create reusable email templates for quick access when composing
  • Folders: All Mail, Sent, Drafts, Failed
  • Search: Find emails by subject, sender, recipient, or body content
  • Open Tracking: Outbound emails include a tracking pixel. A green "Opened" badge shows when recipients open your email, with open count and timestamp
  • Signature: Set up your email signature in Settings — it's automatically appended to every outgoing email
  • Drafts: Save emails as drafts and send later

Email requires SMTP or SendGrid configuration in Settings before sending.

AI Assistant

Access the AI Assistant from the sidebar or the top-right button on any page. The AI panel slides in from the right without blocking your current work.

Features:

  • Multi-turn conversations with full chat history
  • Context-aware: the AI has access to your CRM data (contacts, deals, tasks, pipeline stats)
  • Create new conversations or load previous ones
  • Ask questions like "Show my pipeline summary", "What deals are closing this week?", or "Draft a follow-up email for John"

Automations (Workflows)

Go to Intelligence > Automations to create automated workflows. The visual workflow builder uses a 3-step process:

  1. Trigger: What starts the workflow — Contact Added, Deal Stage Changed, Deal Created, Email Received, Task Completed, or Tag Added
  2. Conditions: Optional filters to narrow when the workflow fires
  3. Actions: What happens — multiple actions can be chained together

Manage workflows from the list view: toggle active/inactive, view execution history, monitor run counts. Rate limiting prevents infinite loops (max depth of 3, configurable max runs per contact).

Analytics Overview

The Dashboard is your central analytics hub. All data responds to the date range selector in the toolbar.

Primary KPIs (4 cards):

  • Pipeline Value — total open pipeline with deal count
  • Won Deals — value with percentage change vs previous period
  • Lost Deals — value with count
  • Win Rate — conversion percentage

Secondary KPIs (6 cards):

  • Total Contacts (+ new in period)
  • Total Companies
  • Total Deals
  • Pending Tasks
  • Overdue Tasks (clickable — jumps to task list)
  • Emails Sent in period

Charts:

  • Pipeline by Stage (bar chart)
  • Pipeline Funnel (horizontal bar)
  • Revenue Trend (line + bar, auto-groups daily/weekly/monthly based on date range)
  • Activity by Type (stacked bar)

Additional Sections:

  • Top 5 largest open deals with value, stage, and contact
  • Upcoming tasks by due date
  • Recent activity feed

Date Presets: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or Custom Range.

Actions: Print the dashboard or export as PDF.

Import from CSV

Go to any list page (Contacts, Companies) and click "Import CSV". The import process:

  1. Upload a UTF-8 encoded CSV file
  2. Preview the first 5 rows and map CSV columns to CRM fields (auto-suggested)
  3. Choose duplicate handling: Skip Duplicates or Update Duplicates
  4. Review duplicate counts (existing matches + in-file duplicates)
  5. Run the import and view summary statistics

Export to CSV

Click "Export CSV" on any list page to download all records in that section as a CSV file.

Account Settings

Go to System > Settings to configure your account.

Profile:

  • First Name, Last Name, Company Name, Phone, Timezone
  • Email is read-only (set during account creation)

Change Password:

  • Enter current password, then new password (minimum 8 characters) and confirm

Outbound Email (SendGrid):

  • Sending address is auto-generated from your account email and cannot be changed
  • Set your Display Name (shown as the sender name)
  • Send a test email to verify delivery

Outbound Email (SMTP — if SendGrid not enabled):

  • SMTP Host, Port, Security (STARTTLS/SSL/None)
  • Username, Password
  • From Name, From Email
  • Send a test email to verify your SMTP connection

Email Signature:

  • Compose your email signature with basic HTML formatting
  • Live preview shows how it will appear
  • Signature is automatically appended to all outgoing emails

Managing Deleted Records

Go to System > Trash to view all deleted records. When you delete a contact, company, deal, or task, it's moved to the Trash instead of being permanently removed.

From the Trash page you can:

  • View all deleted records with type, name, and deletion date
  • Filter by record type (Contact, Company, Deal, Task)
  • Restore — puts the record back where it was
  • Delete Permanently — removes the record forever (cannot be undone)
  • Empty Trash — permanently delete all trashed records at once

Organizing with Tags

Tags help you organize and categorize contacts, companies, and deals. When creating or editing a record:

  • Type a tag name and press Enter or comma to add it
  • Tags appear as color-coded pills that can be removed with the X button
  • Autocomplete suggests existing tags as you type
  • Each tag gets a consistent color across the system

In detail panels, tags are displayed as clickable pills — click a tag to filter the list by that tag.

Staying Updated

The notification bell in the top bar shows your unread count. Notifications are generated for:

  • New emails received
  • Overdue tasks and tasks due soon
  • Deal stage changes
  • Workflow executions
  • Contact additions

Click the bell to view all notifications. Mark individual notifications as read, or use "Mark All Read" to clear them.

Platform Limits

To ensure platform stability, the following rate limits apply per user:

  • Sending emails: 50 per hour, 200 per day
  • AI Assistant messages: 60 per hour
  • Login attempts: 10 per 15 minutes
  • Bulk deletions: 5 per hour
  • CSV imports: 10 per hour
  • CSV exports: 20 per hour
  • API requests (general): 300 per minute

If you hit a rate limit, wait a moment and try again. A "Too many requests" message will appear.

Common Questions

Where do I access my CRM?
Log in at shop.leadzoid.com/crm with the email and password you created during setup.

What's the difference between Contacts, Companies, and Deals?
Contacts are individual people. Companies are organizations (contacts can be linked to companies). Deals are sales opportunities tied to contacts and companies — track them through pipeline stages from Lead to Won/Lost.

How do I track my sales pipeline?
Go to Deals to see your pipeline in kanban or list view. Drag deals between stages, set values and probabilities, and monitor everything from the Dashboard.

Can I send emails from the CRM?
Yes. Configure your email in Settings (SendGrid or SMTP), then go to Email to compose, send, and track emails. Open tracking shows when recipients read your messages.

How do I know if someone opened my email?
Outbound emails include automatic open tracking. A green "Opened" badge appears in your inbox, showing how many times the email was opened and when.

I accidentally deleted a record. Can I get it back?
Yes. Go to System > Trash. All deleted records are kept there. Click "Restore" to recover any record.

How do task reminders work?
The system automatically checks for overdue and upcoming tasks every 5 minutes. You'll see a notification badge and toast alerts for overdue tasks. Overdue tasks are highlighted in red in your task list.

Can I import my existing data?
Yes. Click "Import CSV" on the Contacts or Companies page. Upload your CSV file, map the columns, choose how to handle duplicates, and import. The system shows duplicate warnings before importing.

What are Automations?
Automations let you create if-this-then-that workflows. For example: when a deal stage changes to "Won", automatically create a follow-up task. Set triggers, conditions, and actions using the visual workflow builder.

How do I use the AI Assistant?
Click "AI Assistant" in the sidebar or the sparkle icon in the top bar. Ask questions about your CRM data, request summaries, or get help drafting emails. The AI has context about your contacts, deals, pipeline, and recent activity.

How do I set up my email signature?
Go to Settings and scroll to the "Email Signature" section. Write your signature (HTML supported), preview it, and save. It will automatically appear at the bottom of every outgoing email.

Is there a limit on how many emails I can send?
Yes. You can send up to 50 emails per hour and 200 per day. This protects deliverability and prevents abuse.

How do I get support?
Contact support through the website if you have questions or issues with your CRM system.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

Contacts From Your Other Apps

Customers are added for you from Invoicing (everyone you invoice), Appointment Booking (everyone who books), AI Receptionist (leads and bookings), Document Signer (everyone who signs) and Business Phone (callers), with what happened on their timeline. Contacts are matched by email or phone so nobody is added twice.

Create Invoice

With Invoicing, contacts and deals get a Create Invoice button that opens Invoicing already filled in. On a deal it uses the deal name and value.

Ask for Review

With Reputation Management, contacts with an email get an Ask for Review button. The request is logged on their timeline.

Your Website

Add a contact form to your website that saves each message as a contact. Each message is also emailed to you. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

Appointments Guide

Let clients book appointments 24/7 from your professional booking page. Reduce no-shows with automatic reminders, manage multiple staff members, and keep your calendar perfectly organized. Your booking page will be live at yourbusiness.quickreserve.net.

Set Up Your Booking Platform

Enter your business name and select your brand colors (primary and secondary) to match your business. Optionally add your logo URL. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your admin dashboard will be live at shop.leadzoid.com/appointments, and you can set your public booking page address anytime under Settings → Booking Page Address.

Receive Your Login Credentials

After purchase, you'll receive an email with your admin login details:

  • Admin Dashboard: shop.leadzoid.com/appointments
  • Public Booking Page: the address you choose under Settings → Booking Page Address
  • Username: Your email address
  • Password: Auto-generated secure password

Log in to the admin dashboard to set up your services, staff, and availability.

Full Feature List

  • Professional Booking Page — Branded with your logo and colors
  • 24/7 Online Booking — Clients book anytime, even while you sleep
  • Email Reminders — An automatic reminder email the day before cuts no-shows
  • Google Calendar Sync — Two-way sync prevents double bookings
  • Client Database — Store customer info and appointment history
  • Service & Pricing Setup — Unlimited services with custom durations and prices
  • Custom Business Hours — Set availability for each day of the week
  • Staff Calendars — Multiple staff members with individual schedules
  • Multi-Location Support — Manage multiple business locations
  • Appointment History — Track all past and upcoming bookings
  • Analytics Dashboard — View bookings, revenue, and trends
  • Block-Off Unavailable Times — Lunch breaks, vacations, personal time

Navigating Your Dashboard

Log in at shop.leadzoid.com/appointments to access your admin dashboard. The main navigation includes:

  • Dashboard — Overview showing total services, upcoming appointments, and account status
  • Appointments — View and manage all bookings with status filters (Pending, Confirmed, Completed, Cancelled)
  • Customers — Access your customer database with contact details and appointment history
  • Services — Create and manage bookable services
  • Schedule — Set your business hours for each day
  • Analytics — View performance reports and booking trends
  • Locations — Add multiple business locations
  • Staff — Manage team members and assign them to services
  • Settings — Configure business info, branding, and booking policies
  • Preview — View your public booking page

Create Your Services

Go to the Services tab and click + Add Service. For each service, enter:

  • Service Name — What clients will see (e.g., "1 Hour Consultation")
  • Duration (minutes) — How long the appointment lasts
  • Price — Cost of the service (set to $0.00 for free sessions)
  • Description — Brief explanation of what's included

Click Save to add the service. Your services appear in a list showing name, duration, price, and status. You can Edit, Deactivate, or Delete any service at any time. Deactivated services won't appear on your public booking page but remain in your system.

Set Your Availability

Go to the Schedule tab to define when you're open for bookings. For each day of the week:

  • Toggle between Open or Closed
  • Set the start time and end time for open days

For example, set Monday-Friday from 9:00 AM to 5:00 PM, and mark Saturday-Sunday as Closed. Customers can only book appointments within these defined hours. Time slots outside your business hours won't appear as available.

Add Staff Members

Go to the Staff tab and click + Add Staff Member. Enter their details:

  • Name (required)
  • Email — For notifications
  • Phone — Contact number
  • Title/Role — Their position (e.g., "Senior Stylist")
  • Photo — Upload a profile image (JPG, PNG, WEBP)
  • Assign to Services — Select which services this staff member can perform

Customers can choose who they want to book with when multiple staff are available.

Add Locations

Go to the Locations tab and click + Add Location. Enter:

  • Location Name (required)
  • Street Address
  • City, State, ZIP Code, Country
  • Phone — Location-specific contact number

Add multiple locations if your business operates from different addresses. Customers can select their preferred location when booking.

Configure Your Settings

Click the Settings icon to access Business Settings with three sections:

Business Information:

  • Business Name, Email, Phone
  • Timezone — Ensure appointments display in correct local time
  • Address — Your business location

Branding:

  • Logo URL — Displayed on booking page and confirmation emails
  • Primary Color and Secondary Color — Applied to your booking interface

Booking Policies:

  • Cancellation Notice (hours) — Minimum time before appointment that customers can cancel
  • Booking Buffer (minutes) — Time padding between appointments
  • Max Advance Booking (days) — How far ahead customers can book
  • Minimum Advance Notice (hours) — Required notice before booking
  • Currency — USD, EUR, GBP, CAD, or AUD

View and Manage Appointments

Go to the Appointments tab to see all bookings. Use the Status Filter to view:

  • All Statuses — Every appointment
  • Pending — Awaiting confirmation
  • Confirmed — Approved appointments
  • Completed — Finished sessions
  • Cancelled — Cancelled bookings

Each appointment shows the customer name, service, date/time, and status. Click any appointment to view details or update its status.

Customer Database

Go to the Customers tab to access your complete customer list showing Name, Email, Phone, and total Appointments. Click any customer to view their full appointment history and contact information. This database grows automatically as customers book through your page.

Track Your Performance

Go to the Analytics tab to view business performance metrics:

Key Metrics:

  • Total Bookings — Number of appointments booked
  • Total Revenue — Income from paid services
  • Completed — Successfully finished appointments
  • Cancellations — Number of cancelled bookings

Visual Reports:

  • Bookings Over Time — Chart showing booking trends by date
  • Popular Services — Which services are booked most frequently

Filter by date range to analyze specific periods. Use these insights to optimize your service offerings and identify busy periods.

The Public Booking Experience

Share your public booking link (the address you set under Settings → Booking Page Address) on your website, social media, or email signature. When customers visit, they see a professional 3-step booking process:

Step 1 — Select a Service: Services display as cards showing price, duration, and description. Customer selects one and clicks Continue.

Step 2 — Select Date & Time: An interactive calendar shows available dates. After selecting a date, available time slots appear based on your business hours and existing bookings. Customer picks a time and clicks Continue.

Step 3 — Your Information: Customer enters their Full Name (required), Email (required), Phone, and any Additional Notes. A booking summary shows the service, duration, date, and time for review.

Booking Confirmation

After clicking Confirm Booking, customers see a confirmation screen with their appointment details. The system automatically sends a confirmation email with all the booking information. The appointment immediately appears in your admin dashboard for management.

Automatic Reminders

Your customers get a reminder email about 24 hours before their appointment, with links to cancel or reschedule. You don't need to turn anything on.

Common Questions

How do clients book appointments? You get a professional online booking page where clients can see your available times, select a service, and book instantly. Share the link on your website, social media, or email signature.

Will it remind clients of their appointments? Yes! An automatic reminder email is sent about a day before each appointment. This dramatically reduces no-shows and last-minute cancellations.

Can I manage multiple staff members? Absolutely. Create separate profiles for each staff member with their own services and availability. Clients can choose who they want to book with.

Does it sync with my existing calendar? Yes! Two-way Google Calendar sync keeps everything updated in real-time. Appointments booked online appear on your calendar, and blocked times show as unavailable.

Can I set different services and prices? Yes. Create unlimited services with custom names, durations, prices, and descriptions. You control exactly what clients can book and how long each service takes.

Can I block off vacation or unavailable times? Definitely. Set your business hours for each day, and those are the only times available for booking. Closed days and times outside your hours won't appear as bookable.

Where do I log in to manage my bookings? Log in at shop.leadzoid.com/appointments using the credentials sent to your email after purchase.

How do I get support? Contact support through the website if you have questions or issues with your appointment booking system.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

CRM

Everyone who books becomes a contact in your CRM, and each booking and cancellation goes on their timeline.

Reputation Management

About 2 hours after an appointment ends, your customer gets a review request.

Invoicing

Each appointment in your Appointments list gets an Invoice button that opens Invoicing filled in with the customer, service, date and price.

AI Receptionist

Your AI receptionist books customers straight into your calendar, using your services and open times. These bookings show up in Appointments noted "Booked by the AI Receptionist".

Your Website

Add your booking calendar to your website, on a page or as a button. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

AI Workspace

AI Workspace is a private AI assistant for you and your team. It knows your Business Profile, reads live data from the other apps on your account, answers from your own documents with sources and drafts emails, replies and posts in seconds. Open it any time at shop.leadzoid.com/workspace.

In This Guide

Open Your Workspace

From your client portal, click AI Workspace in the apps menu or the Access button on your services page, or go to shop.leadzoid.com/workspace. Check your Business Profile first; the assistant uses it in every answer.

Ask Your First Question

Open Chat and ask anything about your business, like who still owes you money or what is booked this week. The assistant checks your other apps and shows which ones it used.

Add Your Documents

Open Team library and upload price lists, policies, procedures and handbooks: PDF, Word, Excel, PowerPoint, text, CSV and similar files up to 15 MB each. Answers that use them name the document they came from.

Invite Your Team

Open Team and invite people by email. Each person signs in with their own password and gets their own private chats; the team library is shared. Starter includes 3 people and Pro includes 10, counting you.

Live App Data

When a question needs it, the assistant reads your other apps: contacts and deals in CRM, invoices, bookings, reviews, e-signatures, email campaigns, files, form leads, receptionist leads, calls and more. It only reads and never changes anything in your apps.

Drafts in Seconds

Ask for an email, a review reply, a social post or a quote and it writes it in your voice with your real details. Copy it, change it or ask for another version.

Shape Your Assistant

In Setup, give your assistant a name and a tone, tell it what to always do or avoid, pick the Fast or Smart model and switch off any app you do not want it to read.

Your Monthly Messages

Starter includes 1,000 AI messages a month and Pro 5,000. An answer from the Smart model counts as 5. When they run out, your chats, documents and team stay and the assistant answers again in the new month, or move to Pro for more.

AI Receptionist

Your 24/7 AI receptionist answers customer questions on your website, captures leads, books appointments into your calendar (Chat + Booking plan) and answers your business phone (Chat + Booking + Phone plan). Open it any time at shop.leadzoid.com/receptionist.

Open Your Dashboard

From your client portal, click AI Receptionist in the apps menu or the Access button on your services page, or go to shop.leadzoid.com/receptionist. The setup checklist on the Dashboard walks you through everything.

Train It on Your Business

Open Knowledge, paste your website address and click Train. It reads your homepage and up to 19 important pages (services, prices, FAQ, contact) in about a minute. Retrain any time your site changes.

Add Business Facts

Anything that is not on your website, or that it gets wrong, goes in Business Facts: holiday hours, specials, parking, policies. Facts always win over website text and are kept when you retrain.

Set Its Personality

In Knowledge, write short instructions (for example: be warm and brief, always mention our free consultation) and the four starter questions shown in the chat.

Customize the Look

In Appearance, set your business name, the receptionist name, welcome message, brand color, button position, an optional bubble next to the button and a photo or logo. The preview updates as you type.

Test It

Open Test and ask the questions your customers ask. This is exactly what visitors see. Test chats appear in your Inbox.

Add It to Your Website

Open Install and copy the one-line code into your site footer: WordPress (WPCode plugin), Wix (Custom Code), Squarespace (Code Injection), Shopify (theme.liquid) and others. Step-by-step guides are on the Install page.

No Website? Share Your Chat Link

Your Dashboard shows a chat link that opens a full-page chat. Add it to your Google Business Profile, Instagram or Facebook bio and email signature.

How Leads Are Captured

When a visitor wants a callback, a quote or help it cannot give, it asks for their name and email or phone. Every new lead is emailed to you and listed under Leads, where you can export a CSV.

Take Over a Chat

Every conversation is in your Inbox. Type a reply and the AI pauses for that chat; the visitor sees your message live. Click the AI button to hand the chat back. Chats marked Needs you are visitors who asked for a person.

Alerts

In Alerts and Integrations, choose up to three emails for new leads, bookings and requests for a person.

Choose How Booking Works

In Bookings, pick Book in the chat (it offers open times and books them), Send my booking link (Calendly, Cal.com, Square and others), or Collect requests (you confirm by hand).

Hours and Appointment Types

Set your time zone, the hours you take appointments, your appointment types and lengths, the gap between appointments, minimum notice and how far ahead people can book.

Connect Your Calendar

Paste your Google, Outlook or Apple calendar private iCal link so busy times are never offered. Then subscribe to your bookings feed in your calendar app so new appointments appear there too. You also get an email for every booking.

Customer Emails

Customers get a confirmation with an Add to Google Calendar button and a calendar file, a reminder 24 hours before, and a link to cancel. Optional: a follow-up email to leads who did not book.

Get Your Phone Number

Open Phone, pick United States or Canada, type a 3-digit area code and click Find numbers. Click Choose next to a number and it starts answering right away. Call it to hear your receptionist.

Keep Your Current Number

Forward your existing business line to your receptionist number. Verizon: dial *72 and the number (or *71 for missed calls only); *73 stops it. AT&T and T-Mobile: dial **21*, the number and # (or **61* for missed calls only); ##21# or ##61# stops it. Office phone systems have a forwarding setting.

Voice and Greeting

Choose a language and voice (click Play to hear it) and the greeting callers hear first. Click Write it for me for a ready-made greeting. It answers from the same Knowledge as your website chat.

Transfers

Add your number in Transfer calls to. When a caller asks for a person, it connects them during your business hours (set in Bookings). Outside those hours, or if nobody picks up, it takes a message and alerts you.

Spam Protection

Callers with hidden or unverified numbers press 1 before it answers, so robocalls never get through. You can also block hidden numbers and specific numbers. Your transfer number is never blocked.

Your Calls

Every call appears in your Inbox with a phone icon, a short summary and the full transcript, and you get an email after each call. Recent Calls on the Phone page shows every call, including blocked spam.

Send Leads to Your Tools

Paste a webhook URL from Zapier (Catch Hook), Make (Custom webhook) or GoHighLevel (Inbound Webhook). Every lead, booking, cancellation and request for a person is sent as JSON. Use Send test event to check it.

Phone Call Length

Phone calls are unlimited for normal business use, up to 15 minutes each.

Upgrade

Open Plan and click Request upgrade on the plan you want. We will switch your plan.

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

Appointment Booking

Your receptionist books customers straight into your Appointment Booking calendar, offering your services and real open times, in chat and on calls. Appointment Booking sends the confirmation and a reminder. Booking needs the customer's email.

CRM

Every lead and booking becomes a CRM contact, with the conversation on their timeline.

Reputation Management

About 2 hours after a booking ends, your customer gets a review request.

AI Visibility Autopilot

Questions your customers ask are suggested as questions for AI Visibility to track, and every answer page AI Visibility publishes is added to what your receptionist knows.

Your Website

Add your AI chat to your website, on a page or as a bubble on every page. It comes with the Apps plugin for WordPress, which Website Builder sites and WordPress sites on Web Hosting get automatically. In WordPress, add it with its Elementor widget or a shortcode.

Social Media Automation Guide

Manage all your social media accounts from one dashboard. Schedule posts, create AI-powered content, and grow your audience across multiple platforms.

Accessing Your Dashboard

After your account is activated, you'll receive login credentials via email. Log in at shop.leadzoid.com/social to access your social media dashboard. The dashboard shows an overview of your connected channels, scheduled posts, and account activity.

Connecting Your Social Accounts

Before you can publish content, you need to connect your social media accounts:

  1. Click Channels in the left sidebar
  2. Click Add channels
  3. Select the platform you want to connect (Facebook, Instagram, LinkedIn or X)
  4. Choose the account type (Profile, Page, etc.)
  5. Follow the authorization prompts to grant access

Your connected accounts will appear in the Channels list and can be selected when creating posts.

Creating a New Post

  1. Click Publishing in the left sidebar
  2. Click the Compose button in the top right
  3. Select which channels to post to
  4. Write your caption and add media (images or videos)
  5. Choose to post immediately or schedule for later
  6. Click Schedule or Post Now

Using the Calendar View

The Publishing page displays a calendar showing all your scheduled and published posts. You can:

Switch Views — Toggle between Month, Week, or List view

Filter Posts — Filter by status (Published, Processing, Unpublished), social network, campaign, or label

Drag and Drop — Reschedule posts by dragging them to a new date

Quick Actions — Preview, edit, or delete posts directly from the calendar

Managing Drafts

Posts you've started but not scheduled are saved as drafts. Access them by clicking Draft in the Publishing navigation. From here you can continue editing or schedule your draft posts.

Creating Campaigns

Campaigns help you organize related posts together:

  1. Go to Publishing > Campaigns
  2. Click Add new
  3. Enter a campaign name and select a color
  4. Click Create

When composing posts, you can assign them to a campaign to track performance and keep content organized.

Using Labels

Labels let you tag and categorize your posts:

  1. Go to Publishing > Labels
  2. Click Add new
  3. Enter a label name and select a color
  4. Click Create

Apply labels to posts when scheduling to filter and organize your content calendar.

Creating an AI Campaign

Let AI automatically generate and publish content on a schedule:


  1. Click AI Publishing in the left sidebar
  2. Click Create new
  3. Enter a campaign name
  4. Select which channels to publish to
  5. Choose your prompts from the prompt list
  6. Configure AI options (language, tone, creativity, hashtags)
  7. Set your posting schedule (times and days of the week)
  8. Set an end date (optional)
  9. Click Save changes

AI Publishing Options

Customize how AI generates your content:

Include Media — Add AI-generated images, or pull from Unsplash, Pexels, or Pixabay

Language — Choose from 40+ languages

Tone of Voice — Select from Friendly, Professional, Humorous, Formal, and more

Creativity — Set the creativity level (Economic, Average, Good, Premium)

Hashtags — Automatically add 1-10 hashtags

Approximate Words — Set the target length for generated content

Uploading Bulk Content

Schedule multiple posts at once using a CSV file:

  1. Click Bulk Posts in the left sidebar
  2. Click Bulk Template to download the CSV template
  3. Fill in your posts in the template
  4. Select which channels to post to
  5. Upload your completed CSV file
  6. Set the interval between posts (in minutes)
  7. Click Save changes

The system will automatically schedule your posts with the specified interval between each one.

Automating RSS Feeds

Automatically publish content from RSS feeds:

  1. Click RSS Schedules in the left sidebar
  2. Click Add new
  3. Enter the RSS feed URL
  4. Select which channels to publish to
  5. Configure posting frequency and options
  6. Click Save

New items from the RSS feed will be automatically posted to your selected channels.

Generating Content with AI

Create content ideas and captions using AI:

  1. Click AI Contents in the left sidebar
  2. Choose a template from the left panel, or write your own prompt
  3. Configure options:
  • Language — Select your target language
  • Tone of Voice — Choose the style of writing
  • Creativity — Set how creative the output should be
  • Hashtags — Add automatic hashtags
  • Approximate Words — Set target length
  • Total Results — How many variations to generate
  1. Click Generate
  2. Copy the results to use in your posts

Uploading Files

Store images and videos for use in your posts:

  1. Click Files in the left sidebar
  2. Click New > Upload file
  3. Select files from your computer
  4. Files will appear in your library

You can also drag and drop files directly into the interface, or upload from a URL using Actions > Upload From URL.

Organizing Files

Keep your media organized:

Create Folders — Click New > New folder to create folders

Filter by Type — Use the Filters dropdown to show only images, videos, documents, etc.

Search — Use the search bar to find specific files

Bulk Actions — Select multiple files and delete them at once

Saving Captions

Create a library of reusable captions:

  1. Click Captions in the left sidebar
  2. Click Create new
  3. Write your caption text
  4. Click Save

When composing posts, you can quickly insert saved captions instead of writing from scratch.

Creating Channel Groups

Group multiple channels together for easy selection when posting:

  1. Click Groups in the left sidebar
  2. Click Create new
  3. Enter a group name
  4. Select which channels to include
  5. Click Save

When composing posts, select a group to post to all channels in that group at once.

Watermarks

Add watermarks to protect your content:

  1. Click Watermark in the left sidebar
  2. Select an account or apply to all accounts
  3. Upload your watermark image or enter text
  4. Configure position and opacity
  5. Click Save

Watermarks will be automatically applied to images you post through selected accounts.

Proxies

Configure proxies for your accounts:

  1. Click Proxies in the left sidebar
  2. Click Create new
  3. Enter your proxy details (address, port, credentials)
  4. Add a description and location
  5. Click Save

Assign proxies to specific channels to route traffic through them.

Search Media Online

Find free images and videos to use in your posts:

  1. Click Search Media Online in the left sidebar
  2. Enter a keyword
  3. Select a source (Unsplash, Pexels, Pixabay)
  4. Click Search
  5. Select the media you want
  6. Click Save To Files to add them to your library

Available Channels

  • Facebook — Pages
  • Instagram — Business and Creator profiles
  • LinkedIn — Pages and profiles
  • X (Twitter) — Profiles

Each plan includes up to 500 scheduled posts a month and 1GB of media storage (files up to 10MB each).

Best Practices

Connect Multiple Channels — Manage all your social accounts from one place

Use Groups — Create groups for different clients or brands to post efficiently

Schedule Ahead — Plan your content calendar in advance using the calendar view

Leverage AI — Use AI Publishing to maintain a consistent posting schedule with minimal effort

Organize with Labels — Tag posts by topic or campaign for easy tracking

Save Captions — Build a library of proven captions to reuse

Use Bulk Upload — Save time by scheduling multiple posts at once via CSV

How It Works

When you also use another app from , they connect by themselves and share information, so you never type the same thing twice. Click Integrations in the top bar (the plug icon on your phone) to see your connections and switch any of them off.

AI Content Engine

AI Content Engine makes branded videos and images for you every week and schedules them here, on the accounts, days and times you choose in its Posting settings.