Getting Started with
Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.
Create Account
Register with your email to access your secure dashboard.
Instant Activation
Most services activate instantly after payment. No waiting required.
Dedicated Support
Access support tickets or chat directly from your "My Account" area.
Billing & Payments
Accepted Methods
We accept PayPal. Orders are activated as soon as payment is confirmed.
Secure Transactions
Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.
Subscription Management
Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.
Refund Policy
If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.
How Can We Help?
Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.
Email Support
Send us a detailed message and we'll get back to you as soon as possible.
Support@leadzoid.comService Guides
Detailed instructions for every tool we offer are listed below on this page.
Browse Guides ↓AI Smart Forms
AI Smart Forms builds contact, quote, booking, feedback and signup forms from a sentence, scores every submission, summarizes it and sends the first reply for you. Open it any time at shop.leadzoid.com/forms.
In This Guide
Open Your Dashboard
Build Your First Form
Check the Fields
Save and Share
Scored and Summarized
Instant Reply
Your Other Apps
Reply and Export
How It Works
CRM
Appointment Booking
Invoicing
Email Marketing
Reputation Management
Business Phone
Link in Bio
Your Website
SEO Autopilot
SEO Autopilot writes new blog posts for your website every month, fixes your pages for Google, tracks your rankings and emails you a monthly report. Open it any time at shop.leadzoid.com/seo-autopilot.
In This Guide
Open Your Dashboard
Add Your Business Profile
Connect WordPress
Choose How Posts Go Live
Blog Posts
Site Fixes
Rankings
Site Health and Reports
How It Works
AI Visibility Autopilot
AI Reputation Management
Collect more 5-star reviews, manage every review in one inbox, respond with AI, and benchmark your reputation against competitors.
In This Guide
Logging In
2. The first time you log in, the Dashboard shows a setup checklist that walks you through each step below. It disappears once everything is done.
Adding Your Business
2. Choose "Find on Google" and start typing your business name — picking your listing adds the location, connects Google, and pulls in your existing reviews in one click.
3. If your business is not on Google yet, use "Add manually" and fill in your name, phone, website, and address.
Connecting Review Sources
1. Click "Connect" on a slot and search for your business — results are matched to your location's city automatically.
2. Pick your listing from the results and your reviews start syncing.
3. If a connection ever breaks, you'll get a bell alert so your review feed is never silently paused.
Dashboard Overview
Sending a Review Request
2. Enter your customer's name and email and click "Send email invite".
3. The invite contains clickable stars — one tap takes them straight into your review funnel. If they haven't responded after a few days, one polite reminder is sent automatically.
Bulk Sending (CSV)
2. Invites send in batches with a live progress count, and you get a summary of sent, already-invited, unsubscribed, and invalid addresses.
3. Built-in guardrails protect your sender reputation: a daily send cap, no re-inviting the same customer within 14 days, and automatic unsubscribe handling.
Your Review Link & QR Code
Collecting From Your Website
How It Works
1. Happy customers (at or above your threshold) are sent on to leave a public review — on Google, Yelp, or Trustpilot if you've connected more than one.
2. Unhappy customers are shown a private feedback form instead. Their comments go only to you, so you can fix the problem before it becomes a public 1-star review. You're emailed immediately when private feedback arrives.
Setting Your Threshold & Branding
2. Choose when customers are sent to public review sites: only on 5 stars, 4+, or 3+.
3. Upload your logo and set your brand color — the funnel page and your invite emails carry your branding.
The Unified Inbox
Replying with AI
2. Edit it if you like. For a Google review, click "Post to Google" and it is published right away (see the next step to set that up). For Yelp and Trustpilot, click "Copy & open" — it copies the reply and opens the review so you can paste it.
3. Once posted, the review shows your reply in the inbox with an "Edit reply" button. Editing a Google reply replaces the one that is live.
Posting Replies Straight to Google
2. Sign in with the Google account that owns or manages your Google Business Profile. If Google shows a notice that it has not verified the app yet, choose to continue.
3. Your business shows as Ready in Setup, and Google reviews in your inbox get a "Post to Google" button.
If the Google account you used does not manage your business on Google, it is not connected — sign in with the account that does.
Approving by Email or Replying Automatically
• Keep the draft in my Review Inbox — you post it yourself.
• Email me the draft to approve — the email has a button; you can change the wording, then post.
• Post it to Google automatically — replies go live without waiting for you, and you get an email each time.
Only reviews at or above your minimum rating are drafted, and only reviews written after you switch the option on are emailed or posted.
The AI Responder Settings
Negative Review Alerts
Listings Health Check
Tracking Competitors
2. Their rating and review count are tracked over time and compared side-by-side with yours, so you can see exactly where you stand.
Putting Reviews on Your Website
Getting Stars in Google Search
Reports
AI Insights
Sharing Reviews on Social
How It Works
Automatic Review Requests
Star Rating on Answer Pages
Your Website
Email Marketing
Send campaigns, build automations, and grow your email list.
In This Guide
Logging In
2. Enter the email and password from your welcome email.
3. We recommend changing your password after your first login.
Setup Checklist
Creating a Campaign
2. Enter a name, subject line, and preview text.
3. Select your verified sender domain and target contact list.
4. Choose a template or write your own HTML.
5. Click "Send Now", "Schedule", or "Save Draft".
Using Templates
Spam Score
Adding Contacts
2. Or click "Import CSV" to upload a spreadsheet. The system auto-maps common column names.
Managing Lists
Creating an Automation
2. Choose a trigger (e.g. contact joins list, form submitted).
3. Add steps: send email, wait, add to list, or add tag.
4. Activate the automation. It runs automatically every minute.
Verifying Your Domain
2. Enter your domain (e.g. yourbusiness.com).
3. Add the 3 DNS records shown (CNAME and TXT) to your domain provider.
4. Click "Verify". Green checkmarks confirm successful verification.
You must verify a domain before you can send any campaigns.
How It Works
Your Website
CRM Guide
A complete customer relationship management system to organize your contacts, track companies, manage deals, and streamline your sales pipeline. Log in at shop.leadzoid.com/crm with your email and password to access contacts, companies, deals, tasks, calendar, email, AI assistant, automations, and more.
In This Guide
Set Up Your CRM
Enter your email address and choose a password — your CRM account will be created instantly. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your CRM is ready to use immediately. Log in at shop.leadzoid.com/crm with the email and password you chose during setup.
Full Feature List
CRM Core:
- Contacts — Store individual contact details with full address, tags, custom fields, and activity history
- Companies — Manage organizations with industry, revenue, employee count, and related contacts
- Deals — Track your sales pipeline with customizable stages, drag-and-drop kanban board, and list view
Productivity:
- Tasks — Create action items with priorities (low/medium/high/urgent), due dates, and status tracking. Automatic reminders for overdue and upcoming tasks
- Calendar — View meetings, calls, follow-ups, deadlines, and events in monthly/weekly/daily views with color-coded event types
- Email — Send, receive, and track emails with open tracking, conversation threading, folders (inbox/sent/drafts), templates, and auto-appended signatures
Intelligence:
- AI Assistant — Chat with an AI that has full context of your CRM data for instant insights, summaries, and recommendations
- Automations — Build workflows with triggers (contact added, deal stage changed, email received, task completed, tag added), conditions, and automated actions
Dashboard & Analytics:
- Dashboard — KPIs for pipeline value, won/lost deals, win rate, conversion rate, average deal value, contact/task/email counts
- Charts — Pipeline funnel, revenue trends (auto-grouped daily/weekly/monthly), activity breakdown
- Date Filtering — Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or custom range
- Period comparison with previous period change indicators
- Print and export reports
System:
- Settings — Profile management, password changes, email/SMTP configuration, email signature editor
- Trash — Deleted records are kept for recovery. Restore or permanently delete from the Trash page
- Import/Export — Bulk import contacts, companies, deals, and tasks from CSV with field mapping, duplicate detection, and preview. Export any list to CSV
- Tags — Color-coded tag system with autocomplete suggestions across all record types
- Notifications — In-app alerts for new emails, task deadlines, deal changes, and workflow executions
Access Your CRM Dashboard
Log in to your CRM at shop.leadzoid.com/crm. The Dashboard displays your key performance indicators, pipeline charts, revenue trends, top deals, upcoming tasks, and recent activity — all filterable by date range.
The left sidebar provides navigation organized into sections:
- Main: Dashboard
- CRM: Contacts, Companies, Deals
- Productivity: Tasks, Calendar, Email
- Intelligence: AI Assistant, Automations
- System: Settings, Trash
Contacts
Contacts are individual people you interact with. Go to CRM > Contacts and click "Add Contact". Enter contact information:
- Name: First Name, Last Name
- Communication: Email, Phone, Mobile
- Company: Link to a company record
- Job Details: Job Title, Department
- Address: Street, City, State, Zip, Country
- Other: Lead Source, Tags, Notes, Custom Fields
The contacts list displays Name, Email, Phone, Company, and Created Date in a searchable, sortable table. Click any contact to open the detail panel showing full information, related deals, tasks, and activity timeline. You can add notes directly from the detail panel.
Duplicate Detection: When creating a contact, the system checks for existing records with the same email or phone and displays a warning if duplicates are found.
Bulk Actions: Select multiple contacts using checkboxes to delete in bulk. Export the full list to CSV or import contacts from a CSV file with field mapping and duplicate handling.
Companies
Companies represent organizations you do business with. Go to CRM > Companies and click "Add Company". Enter company details:
- Overview: Name, Industry, Website, Email, Phone
- Address: Street, City, State, Zip, Country
- Details: Annual Revenue, Employee Count, Tags, Notes, Custom Fields
The company list is searchable by name, email, phone, and industry. Click any company to view full details, associated contacts, deals, tasks, and activity history.
Duplicate Detection: The system warns when creating companies with the same name or email as existing records.
Deals
Deals track your sales opportunities and revenue. Go to CRM > Deals to view your pipeline. Deals can be viewed in two modes:
- Pipeline View (Kanban): Drag-and-drop deals between stages. Each column shows the deal count and total value for that stage.
- List View: Sortable table with search, showing deal name, value, stage, contact, and expected close date.
Click any deal to open the detail panel showing value, stage (with color badge), probability, close dates, linked contact and company, description, tags, and full activity timeline with notes.
To create a deal, click "Add Deal" and enter:
- Name, Value (supports shorthand like "50k" or "2m"), Currency
- Stage, Probability (0-100%)
- Contact, Company
- Expected Close Date, Description, Tags
Default stages: Lead (10%) > Qualified (25%) > Proposal (50%) > Negotiation (75%) > Won (100%) / Lost (0%). Stages are fully customizable — change names, colors, order, and probabilities from the deal settings.
Deal Value Validation: Values are validated and formatted automatically. Shorthand notation (50k, 2m) is supported. Invalid entries show inline error messages.
Activity Logging: Stage changes and value changes are automatically logged in the deal's activity timeline.
Tasks
Go to Productivity > Tasks and click "Add Task". Enter task details:
- Title, Description
- Status: Pending, In Progress, Completed, Cancelled
- Priority: Low, Medium, High, Urgent
- Due Date/Time
- Linked Contact, Company, or Deal
Tasks are displayed in a searchable, sortable list with status filters. Visual indicators highlight due dates:
- Red row: Overdue tasks (shows "Overdue by X days")
- Amber row: Tasks due today
- Relative labels: "Due tomorrow", "Due in 3 days", etc.
Automatic Reminders: The system checks for overdue and upcoming tasks every 5 minutes and creates notifications. A toast alert appears for overdue tasks. The Dashboard overdue count is clickable to jump to your task list.
Calendar
Go to Productivity > Calendar to view all scheduled activities. Switch between monthly, weekly, and daily views. Events are color-coded by type:
- Purple: Meetings
- Green: Calls
- Orange: Follow-ups
- Red: Deadlines
- Blue: Other
Create events directly on the calendar with title, description, start/end time, location, contact/deal association, reminders, and recurrence. An upcoming events sidebar shows your next scheduled items.
Go to Productivity > Email to manage all email communications. Features include:
- Inbox: View all received emails with conversation threading grouped by subject and contact
- Compose: Write and send emails with subject, body, to/CC/BCC fields
- Templates: Create reusable email templates for quick access when composing
- Folders: All Mail, Sent, Drafts, Failed
- Search: Find emails by subject, sender, recipient, or body content
- Open Tracking: Outbound emails include a tracking pixel. A green "Opened" badge shows when recipients open your email, with open count and timestamp
- Signature: Set up your email signature in Settings — it's automatically appended to every outgoing email
- Drafts: Save emails as drafts and send later
Email requires SMTP or SendGrid configuration in Settings before sending.
AI Assistant
Access the AI Assistant from the sidebar or the top-right button on any page. The AI panel slides in from the right without blocking your current work.
Features:
- Multi-turn conversations with full chat history
- Context-aware: the AI has access to your CRM data (contacts, deals, tasks, pipeline stats)
- Create new conversations or load previous ones
- Ask questions like "Show my pipeline summary", "What deals are closing this week?", or "Draft a follow-up email for John"
Automations (Workflows)
Go to Intelligence > Automations to create automated workflows. The visual workflow builder uses a 3-step process:
- Trigger: What starts the workflow — Contact Added, Deal Stage Changed, Deal Created, Email Received, Task Completed, or Tag Added
- Conditions: Optional filters to narrow when the workflow fires
- Actions: What happens — multiple actions can be chained together
Manage workflows from the list view: toggle active/inactive, view execution history, monitor run counts. Rate limiting prevents infinite loops (max depth of 3, configurable max runs per contact).
Analytics Overview
The Dashboard is your central analytics hub. All data responds to the date range selector in the toolbar.
Primary KPIs (4 cards):
- Pipeline Value — total open pipeline with deal count
- Won Deals — value with percentage change vs previous period
- Lost Deals — value with count
- Win Rate — conversion percentage
Secondary KPIs (6 cards):
- Total Contacts (+ new in period)
- Total Companies
- Total Deals
- Pending Tasks
- Overdue Tasks (clickable — jumps to task list)
- Emails Sent in period
Charts:
- Pipeline by Stage (bar chart)
- Pipeline Funnel (horizontal bar)
- Revenue Trend (line + bar, auto-groups daily/weekly/monthly based on date range)
- Activity by Type (stacked bar)
Additional Sections:
- Top 5 largest open deals with value, stage, and contact
- Upcoming tasks by due date
- Recent activity feed
Date Presets: Today, Yesterday, This Week, Last Week, This Month, Last Month, This Quarter, Last Quarter, This Year, Last 30 Days, Last 90 Days, or Custom Range.
Actions: Print the dashboard or export as PDF.
Import from CSV
Go to any list page (Contacts, Companies) and click "Import CSV". The import process:
- Upload a UTF-8 encoded CSV file
- Preview the first 5 rows and map CSV columns to CRM fields (auto-suggested)
- Choose duplicate handling: Skip Duplicates or Update Duplicates
- Review duplicate counts (existing matches + in-file duplicates)
- Run the import and view summary statistics
Export to CSV
Click "Export CSV" on any list page to download all records in that section as a CSV file.
Account Settings
Go to System > Settings to configure your account.
Profile:
- First Name, Last Name, Company Name, Phone, Timezone
- Email is read-only (set during account creation)
Change Password:
- Enter current password, then new password (minimum 8 characters) and confirm
Outbound Email (SendGrid):
- Sending address is auto-generated from your account email and cannot be changed
- Set your Display Name (shown as the sender name)
- Send a test email to verify delivery
Outbound Email (SMTP — if SendGrid not enabled):
- SMTP Host, Port, Security (STARTTLS/SSL/None)
- Username, Password
- From Name, From Email
- Send a test email to verify your SMTP connection
Email Signature:
- Compose your email signature with basic HTML formatting
- Live preview shows how it will appear
- Signature is automatically appended to all outgoing emails
Managing Deleted Records
Go to System > Trash to view all deleted records. When you delete a contact, company, deal, or task, it's moved to the Trash instead of being permanently removed.
From the Trash page you can:
- View all deleted records with type, name, and deletion date
- Filter by record type (Contact, Company, Deal, Task)
- Restore — puts the record back where it was
- Delete Permanently — removes the record forever (cannot be undone)
- Empty Trash — permanently delete all trashed records at once
Organizing with Tags
Tags help you organize and categorize contacts, companies, and deals. When creating or editing a record:
- Type a tag name and press Enter or comma to add it
- Tags appear as color-coded pills that can be removed with the X button
- Autocomplete suggests existing tags as you type
- Each tag gets a consistent color across the system
In detail panels, tags are displayed as clickable pills — click a tag to filter the list by that tag.
Staying Updated
The notification bell in the top bar shows your unread count. Notifications are generated for:
- New emails received
- Overdue tasks and tasks due soon
- Deal stage changes
- Workflow executions
- Contact additions
Click the bell to view all notifications. Mark individual notifications as read, or use "Mark All Read" to clear them.
Platform Limits
To ensure platform stability, the following rate limits apply per user:
- Sending emails: 50 per hour, 200 per day
- AI Assistant messages: 60 per hour
- Login attempts: 10 per 15 minutes
- Bulk deletions: 5 per hour
- CSV imports: 10 per hour
- CSV exports: 20 per hour
- API requests (general): 300 per minute
If you hit a rate limit, wait a moment and try again. A "Too many requests" message will appear.
Common Questions
Where do I access my CRM?
Log in at shop.leadzoid.com/crm with the email and password you created during setup.
What's the difference between Contacts, Companies, and Deals?
Contacts are individual people. Companies are organizations (contacts can be linked to companies). Deals are sales opportunities tied to contacts and companies — track them through pipeline stages from Lead to Won/Lost.
How do I track my sales pipeline?
Go to Deals to see your pipeline in kanban or list view. Drag deals between stages, set values and probabilities, and monitor everything from the Dashboard.
Can I send emails from the CRM?
Yes. Configure your email in Settings (SendGrid or SMTP), then go to Email to compose, send, and track emails. Open tracking shows when recipients read your messages.
How do I know if someone opened my email?
Outbound emails include automatic open tracking. A green "Opened" badge appears in your inbox, showing how many times the email was opened and when.
I accidentally deleted a record. Can I get it back?
Yes. Go to System > Trash. All deleted records are kept there. Click "Restore" to recover any record.
How do task reminders work?
The system automatically checks for overdue and upcoming tasks every 5 minutes. You'll see a notification badge and toast alerts for overdue tasks. Overdue tasks are highlighted in red in your task list.
Can I import my existing data?
Yes. Click "Import CSV" on the Contacts or Companies page. Upload your CSV file, map the columns, choose how to handle duplicates, and import. The system shows duplicate warnings before importing.
What are Automations?
Automations let you create if-this-then-that workflows. For example: when a deal stage changes to "Won", automatically create a follow-up task. Set triggers, conditions, and actions using the visual workflow builder.
How do I use the AI Assistant?
Click "AI Assistant" in the sidebar or the sparkle icon in the top bar. Ask questions about your CRM data, request summaries, or get help drafting emails. The AI has context about your contacts, deals, pipeline, and recent activity.
How do I set up my email signature?
Go to Settings and scroll to the "Email Signature" section. Write your signature (HTML supported), preview it, and save. It will automatically appear at the bottom of every outgoing email.
Is there a limit on how many emails I can send?
Yes. You can send up to 50 emails per hour and 200 per day. This protects deliverability and prevents abuse.
How do I get support?
Contact support through the website if you have questions or issues with your CRM system.
How It Works
Contacts From Your Other Apps
Create Invoice
Ask for Review
Your Website
Appointments Guide
Let clients book appointments 24/7 from your professional booking page. Reduce no-shows with automatic reminders, manage multiple staff members, and keep your calendar perfectly organized. Your booking page will be live at yourbusiness.quickreserve.net.
In This Guide
Set Up Your Booking Platform
Enter your business name and select your brand colors (primary and secondary) to match your business. Optionally add your logo URL. Apply a promo code if you have one, enter payment details, and click "Pay & Activate". Your admin dashboard will be live at shop.leadzoid.com/appointments, and you can set your public booking page address anytime under Settings → Booking Page Address.
Receive Your Login Credentials
After purchase, you'll receive an email with your admin login details:
- Admin Dashboard: shop.leadzoid.com/appointments
- Public Booking Page: the address you choose under Settings → Booking Page Address
- Username: Your email address
- Password: Auto-generated secure password
Log in to the admin dashboard to set up your services, staff, and availability.
Full Feature List
- Professional Booking Page — Branded with your logo and colors
- 24/7 Online Booking — Clients book anytime, even while you sleep
- Email Reminders — An automatic reminder email the day before cuts no-shows
- Google Calendar Sync — Two-way sync prevents double bookings
- Client Database — Store customer info and appointment history
- Service & Pricing Setup — Unlimited services with custom durations and prices
- Custom Business Hours — Set availability for each day of the week
- Staff Calendars — Multiple staff members with individual schedules
- Multi-Location Support — Manage multiple business locations
- Appointment History — Track all past and upcoming bookings
- Analytics Dashboard — View bookings, revenue, and trends
- Block-Off Unavailable Times — Lunch breaks, vacations, personal time
Navigating Your Dashboard
Log in at shop.leadzoid.com/appointments to access your admin dashboard. The main navigation includes:
- Dashboard — Overview showing total services, upcoming appointments, and account status
- Appointments — View and manage all bookings with status filters (Pending, Confirmed, Completed, Cancelled)
- Customers — Access your customer database with contact details and appointment history
- Services — Create and manage bookable services
- Schedule — Set your business hours for each day
- Analytics — View performance reports and booking trends
- Locations — Add multiple business locations
- Staff — Manage team members and assign them to services
- Settings — Configure business info, branding, and booking policies
- Preview — View your public booking page
Create Your Services
Go to the Services tab and click + Add Service. For each service, enter:
- Service Name — What clients will see (e.g., "1 Hour Consultation")
- Duration (minutes) — How long the appointment lasts
- Price — Cost of the service (set to $0.00 for free sessions)
- Description — Brief explanation of what's included
Click Save to add the service. Your services appear in a list showing name, duration, price, and status. You can Edit, Deactivate, or Delete any service at any time. Deactivated services won't appear on your public booking page but remain in your system.
Set Your Availability
Go to the Schedule tab to define when you're open for bookings. For each day of the week:
- Toggle between Open or Closed
- Set the start time and end time for open days
For example, set Monday-Friday from 9:00 AM to 5:00 PM, and mark Saturday-Sunday as Closed. Customers can only book appointments within these defined hours. Time slots outside your business hours won't appear as available.
Add Staff Members
Go to the Staff tab and click + Add Staff Member. Enter their details:
- Name (required)
- Email — For notifications
- Phone — Contact number
- Title/Role — Their position (e.g., "Senior Stylist")
- Photo — Upload a profile image (JPG, PNG, WEBP)
- Assign to Services — Select which services this staff member can perform
Customers can choose who they want to book with when multiple staff are available.
Add Locations
Go to the Locations tab and click + Add Location. Enter:
- Location Name (required)
- Street Address
- City, State, ZIP Code, Country
- Phone — Location-specific contact number
Add multiple locations if your business operates from different addresses. Customers can select their preferred location when booking.
Configure Your Settings
Click the Settings icon to access Business Settings with three sections:
Business Information:
- Business Name, Email, Phone
- Timezone — Ensure appointments display in correct local time
- Address — Your business location
Branding:
- Logo URL — Displayed on booking page and confirmation emails
- Primary Color and Secondary Color — Applied to your booking interface
Booking Policies:
- Cancellation Notice (hours) — Minimum time before appointment that customers can cancel
- Booking Buffer (minutes) — Time padding between appointments
- Max Advance Booking (days) — How far ahead customers can book
- Minimum Advance Notice (hours) — Required notice before booking
- Currency — USD, EUR, GBP, CAD, or AUD
View and Manage Appointments
Go to the Appointments tab to see all bookings. Use the Status Filter to view:
- All Statuses — Every appointment
- Pending — Awaiting confirmation
- Confirmed — Approved appointments
- Completed — Finished sessions
- Cancelled — Cancelled bookings
Each appointment shows the customer name, service, date/time, and status. Click any appointment to view details or update its status.
Customer Database
Go to the Customers tab to access your complete customer list showing Name, Email, Phone, and total Appointments. Click any customer to view their full appointment history and contact information. This database grows automatically as customers book through your page.
Track Your Performance
Go to the Analytics tab to view business performance metrics:
Key Metrics:
- Total Bookings — Number of appointments booked
- Total Revenue — Income from paid services
- Completed — Successfully finished appointments
- Cancellations — Number of cancelled bookings
Visual Reports:
- Bookings Over Time — Chart showing booking trends by date
- Popular Services — Which services are booked most frequently
Filter by date range to analyze specific periods. Use these insights to optimize your service offerings and identify busy periods.
The Public Booking Experience
Share your public booking link (the address you set under Settings → Booking Page Address) on your website, social media, or email signature. When customers visit, they see a professional 3-step booking process:
Step 1 — Select a Service: Services display as cards showing price, duration, and description. Customer selects one and clicks Continue.
Step 2 — Select Date & Time: An interactive calendar shows available dates. After selecting a date, available time slots appear based on your business hours and existing bookings. Customer picks a time and clicks Continue.
Step 3 — Your Information: Customer enters their Full Name (required), Email (required), Phone, and any Additional Notes. A booking summary shows the service, duration, date, and time for review.
Booking Confirmation
After clicking Confirm Booking, customers see a confirmation screen with their appointment details. The system automatically sends a confirmation email with all the booking information. The appointment immediately appears in your admin dashboard for management.
Automatic Reminders
Common Questions
How do clients book appointments? You get a professional online booking page where clients can see your available times, select a service, and book instantly. Share the link on your website, social media, or email signature.
Will it remind clients of their appointments? Yes! An automatic reminder email is sent about a day before each appointment. This dramatically reduces no-shows and last-minute cancellations.
Can I manage multiple staff members? Absolutely. Create separate profiles for each staff member with their own services and availability. Clients can choose who they want to book with.
Does it sync with my existing calendar? Yes! Two-way Google Calendar sync keeps everything updated in real-time. Appointments booked online appear on your calendar, and blocked times show as unavailable.
Can I set different services and prices? Yes. Create unlimited services with custom names, durations, prices, and descriptions. You control exactly what clients can book and how long each service takes.
Can I block off vacation or unavailable times? Definitely. Set your business hours for each day, and those are the only times available for booking. Closed days and times outside your hours won't appear as bookable.
Where do I log in to manage my bookings? Log in at shop.leadzoid.com/appointments using the credentials sent to your email after purchase.
How do I get support? Contact support through the website if you have questions or issues with your appointment booking system.
How It Works
CRM
Reputation Management
Invoicing
AI Receptionist
Your Website
AI Workspace
AI Workspace is a private AI assistant for you and your team. It knows your Business Profile, reads live data from the other apps on your account, answers from your own documents with sources and drafts emails, replies and posts in seconds. Open it any time at shop.leadzoid.com/workspace.
In This Guide
Open Your Workspace
Ask Your First Question
Add Your Documents
Invite Your Team
Live App Data
Drafts in Seconds
Shape Your Assistant
Your Monthly Messages
AI Receptionist
Your 24/7 AI receptionist answers customer questions on your website, captures leads, books appointments into your calendar (Chat + Booking plan) and answers your business phone (Chat + Booking + Phone plan). Open it any time at shop.leadzoid.com/receptionist.
Accessing Your Dashboard
After your account is activated, you'll receive login credentials via email. Log in at shop.leadzoid.com/social to access your social media dashboard. The dashboard shows an overview of your connected channels, scheduled posts, and account activity.
Connecting Your Social Accounts
Before you can publish content, you need to connect your social media accounts:
Your connected accounts will appear in the Channels list and can be selected when creating posts.